These Terms & Conditions govern your access to and use of urbanluxex.store and all products purchased through our website. By accessing our site or placing an order, you acknowledge that you have read, understood, and agree to these terms.

1. Acceptance of Terms

By using our website, creating an account, or placing an order on urbanluxex.store, you agree to comply with these Terms & Conditions, as well as all our other policies.

2. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information. Please review it carefully before using our services.

3. Accounts & User Responsibility

  • Account Information: You agree to provide accurate, complete, and current details name, shipping address, contact info, and payment details when creating an account or placing an order.

  • Security: You are responsible for maintaining the confidentiality of your account credentials.

4. Payment Methods 

  • We accept Visa, PayPal, Stripe, and Cash on Delivery (COD) available in most locations within the USA states.

  • Payment Responsibility: It is your responsibility to ensure your payment method is valid at the time of purchase.

5. Shipping & Delivery

We currently ship only within the United States.

Processing Time: 1-2 business days
Delivery Time: 3-5 business days

6. Returns & Refunds 

We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, you can return it for a full refund within 30 days of the delivery date. We offer free returns for your convenience!

Once we receive your returned product, we’ll process your refund within 10 business days. The refund will be issued to the original payment method.

7. Intellectual Property

All content on urbanluxex.store, including product images, descriptions, logos, graphics, and website design, is the property of URBANLUXEX LLC and protected by applicable copyright and trademark laws. Unauthorized use is prohibited.

8. Links to other website

The Service may contain links to third‑party sites. We are not responsible for their content, privacy practices, or terms. You should review any third‑party terms and policies before use.

9. Governing Law

These Terms are governed by and interpreted under the laws of the State of Kentucky, USA, without regard to conflict-of-law principles. Any disputes shall be resolved under the exclusive jurisdiction of the Kentucky courts.

10. Termination

We may terminate your access to the Site at any time, with or without cause. You may also terminate your account at any time by contacting us at support@urbanluxex.store.

11. Updates to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

12. Contact Us

If you have questions or concerns about these terms, please reach out:

Business name: URBANLUXEX LLC

Phone: +1 502 551-6900

Email: support@urbanluxex.store

Address: 1797 LEXINGTON RD, RICHMOND, Kentucky 40475 USA

Hours: Mon-Fri, 9 am-5 pm EST