At urbanluxex.store, we’re committed to getting your power and hand tools into your hands quickly and safely. Below you’ll find our shipping procedures, handling times, and delivery estimates.
1. Order Cut‑off Time
Daily Cut‑off: Pacific Standard Time 2pm
2. Handling & Processing
Processing Days: Monday through Friday, excluding major holidays
Handling time: 1–2 business days
3. Shipping
Shipment Days: Monday through Friday
Shipping Time: 3–5 business days
4. Additional Notes
Carrier Delays: Weather events, holidays, and carrier backlogs can affect delivery. We’ll notify you if your shipment experiences an unexpected delay.
Tracking: As soon as your package ships, you’ll receive an email with a tracking number and a link to monitor its progress.
5. Need Assistance?
If you have any questions or concerns about your shipment, our support team is here to help:
Email: support@urbanluxex.store
Phone: +1 502 551-6900
Address: 1797 LEXINGTON RD, RICHMOND, Kentucky 40475 USA
Thank you for choosing URBAN LUXEX LLC.