Your privacy is our first priority at urbanluxex.store. When you purchase power tools, hand tools, and accessories on our website or use our services, we gather, use, disclose, and safeguard your personal information as described in our Privacy Policy.
1. Data We Gather
a. Private Data
When you place an order or register, we might gather:
Your phone number, email address, and name
Billing and shipping addresses
Our payment partners securely process payment information.
b. Technical and Device Information
We automatically collect information about the gadgets you use, including:
IP address
Version and type of browser
System software
Device numbers
b. Information on Use and Interaction
To enhance the user experience on our website and tools catalog, we monitor:
Products you view and pages you visit
Used search terms and filters
The amount of time spent on every page
Adding and removing items from a shopping cart
2. How We Utilize Your Data
We make use of the data we gather to:
Complete your orders by sending confirmations, arranging shipping, and confirming payment.
Respond to questions, warranty claims, and returns as part of your customer service.
Customize your buying experience by suggesting relevant equipment, spare parts, and accessories.
3. Information Sharing
We never sell or rent your personal information. But we might give your information to:
service providers to complete your orders and stay in touch with you, such as shipping companies, payment processors, and email platforms.
Repair and warranty partners to schedule repairs or honor tool warranties.
We may share information with legal authorities when mandated by law or to safeguard our rights and safety.
4. Tracking technologies and cookies
We use web beacons, cookies, and associated technologies to:
Ensure you remain signed in while shopping.
Keep in mind the things in your cart.
Examine user behavior and site performance.With your permission, display targeted advertisements.
5. Security of Data
To protect your data, we employ industry-standard measures such as
Sensitive information is encrypted using TLS/SSL.
Access controls and safe storage
Frequent vulnerability assessments and security audits
6. Your Rights
As permitted by law, you are entitled to:
View the personal data we have on file about you.
Make any necessary corrections.
Remove your account and all related information.
Use the unsubscribe link or contact us directly to stop receiving marketing communications at any time.
Please send an email to support@urbanluxex.store to exercise these rights.
7.Modifications to This Policy
This privacy statement may be updated to reflect modifications to our procedures or to comply with new laws. The most recent version will be posted at https://urbanluxex.store/privacy, with the Last Updated date shown at the top. Please give it a periodic review.
8. Get in Touch
Please contact us if you have any queries or worries regarding our policy or your privacy:
Email: Support@urbanluxex.store
Phone: +1 502 551 6900
Address: 1797 LEXINGTON RD, RICHMOND, Kentucky 40475 USA
We appreciate you entrusting your projects and privacy to URBAN LUXEX LLC.